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Delete a non-app client

You can delete a client that you added without the app. Deleting removes the client and all their data, and it cannot be undone. Clients who registered in the app have no delete icon. A client who ends their sharing stays on your list, marked Client revoked access.

If the client now has an app account, merge the two instead, so that you keep the record.

  1. In the portal menu, click Clients.
  2. In the client’s row, click the red trash icon.
  3. Read the question and click Delete. To keep the client, click Cancel.

The confirmation over a client’s row: are you sure you want to delete this client and all its associated data

You should now see the list without the client.